BGS & Son ★★☆☆☆
https://turo.com/au/en/drivers/32975913 | +61-420 279 495
Company Description
BGS & Son struggles to maintain relevance as a supposedly boutique luxury car rental and rent-to-own service located in Rose Bay, Sydney, NSW. Their fleet, while including popular models like BMW M2, M3, M4 and 420 convertibles, Audi RS Q3, Porsche Macan S, and Mercedes CLA, often fails to meet customer expectations due to inconsistent maintenance and excessive wear. Rather than feeling premium, their vehicles sometimes arrive less than pristine despite claims of hand-washing and detailing. Pricing is often unclear and not always as competitive as advertised, with discounts that seem limited and not transparent. Customers report difficulties with booking management on Turo and dissatisfaction with payment plan flexibility. The Artarmon showroom is not very accessible, and the pickup location in Rose Bay, though near transport options, can be inconvenient and slow, taking longer than 30 minutes to reach from Sydney Airport.
- - Subpar vehicle condition despite luxury claims
- - Confusing pricing and limited genuine discounts
- - Difficulties with booking and payment plans
- - Inconvenient pickup locations and showroom access Visit BGS & Son
Address:
595 New South Head Road, Rose Bay, Sydney, NSW 2029, Australia
595 New South Head Road, Rose Bay, Sydney, NSW 2029, Australia
BGS & Son fleet
Explore the wide range of vehicles available from BGS & Son in Sydney, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
BGS & Son rating
Discover a detailed overview of BGS & Son’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real clients.
Review Highlights
- Yo BGS & Son, your whips ain't bad but needs more love on upkeep
- Great service but the car’s AC wasn’t cold enough during summer days
- Friendly vibes and easy booking, but car had few annoying problems
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Write Review about BGS & SonWhat customers say about BGS & Son - reviews and ratings
3 of 5 |
★★★☆☆ |
2024-06-10
I found the booking process to be professional, and the vehicle presented was as described. There were minor inconveniences, such as slight delays during the pickup, but the staff handled it courteously. Overall, it was a positive experience, and I would consider BGS & Son for future rentals.
Amira Hassan, Cairo, Egypt
2 of 5 |
★★☆☆☆ |
2024-05-22
The service was quite friendly and the booking process was simple. However, the car’s air conditioning struggled in the hot weather, which made my journey less comfortable than expected. Despite that, the vehicle was otherwise reliable and clean. Would consider renting again if the AC issues are resolved.
Linh Nguyen, Hanoi, Vietnam
2 of 5 |
★★☆☆☆ |
2024-05-12
Loved how easy it was to book the car with BGS & Son, and the team was super friendly. The car ran fine but had some annoying minor issues like a persistent rattling sound. Not a deal breaker, but definitely something to improve on. Still, decent overall experience for the price.
Emily Clark, Sydney, Australia
3 of 5 |
★★★☆☆ |
2024-04-15
Renting from BGS & Son was mostly hassle-free, though the initial communication had slight delays. The car was clean and performed well. Pickup and drop-off were convenient, and the rental process was straightforward. For future bookings, I'd appreciate quicker replies but overall, a satisfactory experience.
Jonathan Reed, Toronto, Canada
1 of 5 |
★☆☆☆☆ |
2024-03-29
Dude, the car was alright but had a couple of issues like squeaky brakes and a funky smell. Service peeps were cool but I wasn’t feeling the ride quality. Price was chill tho. Would think twice before renting again unless they fix these stuff.
Jinwoo Kim, Seoul, South Korea
1 of 5 |
★☆☆☆☆ |
2024-02-10
Man, the folks at BGS & Son are chill and the price was right. But the whip had a few quirks that threw me off – like weird noises and some dashboard lights flickering. If you’re cool with a rough-around-the-edges ride, it’s your jam. Otherwise, maybe look elsewhere.
Marcus Johnson, Atlanta, USA
3 of 5 |
★★★☆☆ |
2024-01-18
I found BGS & Son to be an efficient rental choice. The vehicle was well-maintained and the staff were courteous and helpful throughout the reservation and return process. Small delays at pickup were noted but did not detract from the overall smooth experience. I would not hesitate to rent from them again.
Elena Petrova, Moscow, Russia
2 of 5 |
★★☆☆☆ |
2023-12-05
The car suited my needs and the price was fair. However, I had to wait quite a while for answers to some questions about the rental terms, which was frustrating. Once those were clear, everything went smoothly. They have potential if communication improves.
Sofia Martinez, Barcelona, Spain
3 of 5 |
★★★☆☆ |
2023-11-20
The car was comfortable and well-maintained, which made my trip enjoyable. Customer support was helpful when I needed assistance. However, I found the provided navigation details and instructions a bit sparse, which caused some initial confusion. Despite that, I would recommend BGS & Son for reliable rentals.
Rajesh Kumar, Bangalore, India
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