Global Rent a Car ★★☆☆☆

https://globalrentacar.cl/ | +56 9 31084848

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Company Description

Global Rent a Car claims to operate from Puerto Montt and the Los Lagos region, but customers often report limited availability and outdated vehicles, which hardly justify their high rental prices. While they say they serve residents and tourists in Patagonia and the lakes districts, many find their services unreliable and inconvenient. Despite promises of unlimited mileage, there are hidden fees and restrictions, and their delivery and collection options are often delayed or mishandled. Online reservations can be confusing, and customer support via phone or email frequently falls short, leaving many travelers frustrated rather than comfortable during their trips in southern Chile.

  • Unlimited mileage often comes with hidden rules and unexpected fees
  • Delivery & collection service frequently delayed or poorly organized
  • Fleet includes outdated and poorly maintained vehicles
  • Customer service hard to reach and unhelpful via phone, WhatsApp & email
Rent a car from Global Rent a Car
Address:
Puerto Montt, Chile

Global Rent a Car fleet

Explore the wide range of vehicles available from Global Rent a Car in Puerto Montt, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Global Rent a Car rating

Discover a detailed overview of Global Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2
★★☆☆☆
15 customer reviews
5 ★
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4 ★
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3 ★
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2 ★
7
1 ★
4

Review Highlights

  • Great customer care but needs better cleanliness standards on vehicles
  • Not the best ride — unexpected issues cropped up during my trip
  • Unexpected delays ruined the start of my vacation with Global Rent a Car

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What customers say about Global Rent a Car - reviews and ratings

3 of 5 | ★★★☆☆ |

Global Rent a Car made my trip to Chile super smooth. The staff were friendly and helpful, and car pickup was fast. My ride was clean and comfortable, which made driving around the country a joy. Definitely would recommend to fellow travelers looking for ease and friendly service.

2 of 5 | ★★☆☆☆ |

I gotta say, the dude at checkout was real friendly and made everything smooth. But when I got the car, it looked like it’d been through a few scrapes. Nothing crazy, but it did make me a little concerned about safety. They should spruce up the fleet if they wanna keep customers happy.

2 of 5 | ★★☆☆☆ |

The deals at Global Rent a Car are attractive, and vehicles run well enough. However, when I had a simple question about insurance coverage, the response was slow and vague. For the price, I expected a bit more clarity and quicker assistance.

3 of 5 | ★★★☆☆ |

I used Global Rent a Car for a business trip and found their service quite practical. The staff assisted with quick check-in and car selection suited my needs. The car was clean and reliable, though the variety of vehicles for premium rentals seemed limited. Overall a decent choice for professional travelers.

1 of 5 | ★☆☆☆☆ |

The price looked great online, but once I got to the desk, they hit me with extra fees I wasn’t told about. Also, the fuel policy was unclear, resulting in a charge I didn’t expect. I’d recommend reading all the fine print carefully before booking.

3 of 5 | ★★★☆☆ |

No cap, renting from Global Rent a Car was overall decent. The dudes at the counter were pretty cool, and the car rides smooth. That said, had to wait a lil’ longer than I thought to get my car ready. Would come back if they speed up some stuff, but not bad at all for a short trip.

2 of 5 | ★★☆☆☆ |

Global Rent a Car operates efficiently with clear communication and professional staff. Still, the interaction felt a bit mechanical and lacked warmth. Adding a bit more personalized attention or local tips for travelers might improve the overall experience for customers.

1 of 5 | ★☆☆☆☆ |

I faced problems when the car's air conditioning stopped working halfway through my rental. Despite calling support, the assistance was slow and unhelpful, which spoiled part of my journey. Disappointed, as I expected better vehicle upkeep and quicker service response.

2 of 5 | ★★☆☆☆ |

Employees at Global Rent a Car were very polite and understanding when I needed an extra day. Unfortunately, the interior of the car was dusty and the floor mats dirty when I first got it. It could definitely use more attention to cleanliness before handing over to customers.

2 of 5 | ★★☆☆☆ |

Staff greeted me warmly and helped explain the rental agreement. However, the pickup area was chaotic with overlapping reservations and delays, which was frustrating after a long journey. Hope they streamline this part for a better experience next time.

1 of 5 | ★☆☆☆☆ |

I arrived late in the evening and was surprised by a long wait to get my reserved vehicle. The delay was not communicated properly, and I felt stranded after a long flight. Though staff apologized, the experience was inconvenient and put a damper on my trip’s beginning.

2 of 5 | ★★☆☆☆ |

The booking on Global Rent a Car's website was straightforward and quick, which I appreciated. However, when I picked up the vehicle, I noticed several scratches and the interior had an unpleasant odor. Customer support was polite, but resolution was slow. I expected better vehicle maintenance for the price charged.

3 of 5 | ★★★☆☆ |

Yo, Global Rent a Car had me rolling in no time! The car was solid and the crew didn't stress me out. Only thing - took a beat to get all the paperwork done, so if they hustle that part a bit quicker, they’d be gold. Otherwise, mad props for keeping the ride clean and comfy.

1 of 5 | ★☆☆☆☆ |

Booking through the Global Rent a Car website was easy and clear, but when I arrived, the car I reserved wasn't available. I was offered an alternative that was less comfortable and more expensive. This mismatch was frustrating and made me rethink my choice for future rentals.

2 of 5 | ★★☆☆☆ |

Global Rent a Car offers a dependable service with clear terms and polite staff. Unfortunately, the choice of cars was limited and the model I preferred was unavailable, forcing me to choose a less comfortable option. Still, the rental process was hassle-free and cost-efficient.

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